Case Study: Microgaming

video placeholder

Project Brief

We were originally recommended to Microgaming by one of our key supply partners, KI. As a business, we were ideally located to look after a client residing in the Isle of Man - especially with us being so close to the ferry port at Liverpool’s Pier Head. Microgaming were looking for a partner to collaborate with them on a refurbishment project for one of their existing buildings in Douglas which would be refurbished floor by floor whilst they still inhabited the building.

The furniture we installed was both standard and bespoke. Microgaming placed their order with us just before Christmas. The project ran for a total of 14 months and of course, with Covid happening during installation, it wasn’t easy. This is a project of which we are proud. Alan and his team were an absolute joy to work alongside, and we are so pleased with the result.

What Microgaming said…

At Microgaming; we inspire all to love Microgaming as much as we do, therefore as a service provider we ensure a customer centric service delivery, which depends on external resource like Heatons and have been lucky to hit the jackpot in connecting with Nicky and her team. It was one thing having a great Supplier of furniture to the highest of quality and services delivery, but the unconditional support given is what sets Heatons apart.

The outcome of the project is evident now and demonstrates the care, passion and customer focus shown by Heaton’s actively listening to our desires and in some case inspiring me to thinking outside the box. It is a pleasure to meet with Nicky again and although we have lived in uncertain times and restrictions we have been in touch and i look forward to our continued collaboration working with Heatons, in particular Nicky and her team.

Copyright © 2020 Heatons Group Ltd. Working securely with:
Powered By ECIHorizon v4.74.0.5 20240325 474.0150