Have It Your Way

In a world where things are becoming increasingly standardised and automated, we feel it’s important to retain the ability to be flexible and offer our customers a personal service. Tell us what will make your life easier and we’ll do what we can to make it happen, freeing up your day to focus on the more important things that grow your business.

We offer a number of different ordering methods including telephone, email, live chat and via our online ordering portal. Place your orders between 8.30am-6pm and receive your free delivery the very next working day.

Our deliveries are made when and where you want them. Our friendly drivers will get to know your staff and your business to ensure the right products make it to the right part of your building. Orders can be split and deliveries made to different departments, and all tracked with our easy-to-use POD signature system. If you need an order for a certain time, let us know and we’ll rearrange our delivery schedule to help.

Keeping track of your bills can be time consuming and our aim is to take the problems out of payments for our customers. Whether it’s by credit card, bank transfer or direct debit, we’ll work with you to make sure your payment process is as smooth as possible. We also offer a range of flexible invoicing options. If you’d like to receive your invoices monthly, fortnightly or even weekly, let us know your preferred frequency and we’ll do the rest.

We can work with you to create customised reports that can be periodically emailed to you or accessed in real-time via our online portal. You can keep track of your team’s spending, restrict product ranges, implement budgets and set up an authorisation structure to minimise any unnecessary orders and allow you to stay in control of your purchasing.

It’s our people who set us apart from the competition. Professional and personal, our dedicated account managers are there to help you whenever you need them. As an extension to your our own team, your account manager will schedule regular review meetings, help with sourcing products, keep you updated with special offers and new services, as well as acting as a liaison between each of our dedicated departments.

Open an Account

You’re just a few clicks away from becoming a Heatons customer. You’ll never look back.

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Request a Catalogue

With over 50,000 products available across 6 catalogues, we’re sure to have what your business needs.

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Environmentally Friendly Products

Find out how we can help your business to become more environmentally friendly throughout our different divisions.

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Roberts Bakery

“I can honestly say they’re one of the best suppliers I’ve ever worked with.”

A few kind words from Sophie, Brand Manager at Roberts Bakery, about the recent projects we’ve worked on at their Northwich site and the valuable ongoing business relationship we share.

It’s been great to work with such a well-known, household brand, throughout a period that’s seen quite a shift in brand image towards “the next generation bakery”. We’ve engaged with Roberts Bakery across each of our divisions, ranging from the day to day business supplies and staff uniforms through to illuminated building signs, promotional gifts and canteen wall graphics.

We’re delighted to have been involved in so many interesting ventures and look forward to working together throughout 2020.

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