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Guaranteed Savings

We’re that confident that we can save you money, we’ll give you £20 in High Street Vouchers if we can’t.

If you would like to put this to the test, let us know and one of our account managers will give you a call and make an appointment to discuss how we can begin to save you money. Call us a today on 0151 649 6000 or click here for more information.

Aside From The Obvious

It’s not a very well known fact but most of the savings in an office environment lie outside of your monthly invoice totals. Pricing is obviously very important when choosing a supplier. Saving a few pounds by ordering a cartridge with an online company can often end up being a headache in the long run if you need to pay up front, pay carriage or if for any reason you needed to return the product. The savings you thought you had made are wiped out and you are taken away from your other important jobs.

Short deliveries also have a very costly affect on businesses as it’s often the urgently needed product that is missing from the order. Our staff will let you know when you are placing your order if anything is out of stock and suggest a suitable alternative. Our automated reports will also keep you up to date with anything you have on back order, so you are always kept informed and never left without the product you need.

Try Before You Buy

Heatons want to ensure that you pick the right product to suit your needs and understand that sometimes you wont know if something will do the job until you've seen it in the flesh. Speak to our sales team and we can arrange for almost any product in our catalogue to be sent out on an approval basis. If it is not exactly what you want, return it to us undamaged in its original packaging and we will make sure you don’t pay a thing.

No Quibble Returns

We know that mistakes do sometimes happen. A product code can be misread, a cyan toner could be ordered instead of a yellow one or a product could just be surplus to your requirements.

Whilst this can be a issue when dealing with other companies, our priority is to get you the product you really need and return the unwanted item as soon as possible. All that we ask is that the goods are kept in good condition in their original packaging. We’ll come and collect the un-wanted products from you as soon as possible, often the very next day when we are delivering your replacements.